At cleosviproom.com (“the Company,” “we,” or “us”), we respect your privacy and are committed to safeguarding your personal information. CG Holdings Ltd. is the designated data controller. For any privacy-related inquiries, you may contact us at: legal@cleosviproom.com.
This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, which offers content related to casino games and the gambling industry, as well as access to user tournaments (collectively, the “Services”).
We encourage you to read this policy carefully to make informed decisions. If you have concerns, we ask that you contact us first. However, you also have the right to raise issues with your local data protection authority.
What This Policy Covers
Types of information we collect
Use of cookies
How we use your information
Information sharing
Data retention
Data security
Rights of minors
How to contact us
We collect two categories of data:
1. Non-Personal Information
This includes information that does not identify you as an individual. It may be collected automatically when you use our Services and may involve details such as your browser type, operating system, language preferences, referring URLs, access times, and browsing behavior. We use third-party analytics tools and cookies to gather this data to improve our Services.
We may also aggregate or anonymize this data, making it unidentifiable. In such cases, this information is not subject to this Privacy Policy and may be used or shared freely.
2. Personal Information
This refers to data that can identify or be used to identify you, such as your email address when subscribing to newsletters, entering competitions, posting comments, or registering for tournaments. It may also include IP addresses and device-specific information.
If we combine personal and non-personal data, the combined information will be treated as Personal Information.
We use cookies and similar technologies to enhance your experience. These may include:
Session Cookies: Temporary and deleted when you close your browser
Persistent Cookies: Remain for a set time to remember preferences
Performance Cookies: Track usage behavior (anonymously) to improve functionality
Targeting/Advertising Cookies: Personalize ads and measure campaign effectiveness
Third-party tools like Google, VWO, and Hotjar may place cookies on our site. You can manage your cookie preferences through your browser settings. Learn more at www.allaboutcookies.org.
If you’re using a non-cleosviproom.com site hosted on our domain, their cookies may appear under our domain name, but we do not access that data.
By using our website, you consent to the use of cookies. You can disable or delete cookies through your browser settings:
You may also opt out via:
DAA: optout.aboutads.info
DAAC (Canada): youradchoices.ca
EDAA (EU): youronlinechoices.com
TrustArc: preferences-mgr.trustarc.com
We use your information for legitimate business purposes, including:
Delivering and customizing our Services
Responding to inquiries and providing updates
Sending newsletters and direct marketing (with your consent)
Supporting and improving our Services
Managing tournament participation and account verification
Analyzing usage data for research and optimization
We only send third-party marketing messages if you’ve given explicit consent. You can withdraw your consent at any time by contacting us.
We do not sell or rent your personal data. However, we may share it with:
Affiliates within our corporate group
Analytics and marketing service providers (with anonymized data where applicable)
Tournament infrastructure providers
Buyers or investors in case of a business transaction
Legal authorities when required for compliance or protection
All third-party service providers are required to treat your data securely and lawfully.
We apply industry-standard security measures such as SSL encryption and restricted data access to protect your information.
As we operate globally, your data may be transferred outside the UK or EU. When this occurs, we ensure compliance through standard contractual clauses or transfers to countries recognized as providing adequate protection.
We retain your Personal Information only for as long as necessary for the purposes stated in this policy. You can request updates or deletion of your information by contacting legal@cleosviproom.com.
Retention decisions are based on:
Volume and sensitivity of the data
Risk of harm from unauthorized use
Legal requirements
You have the right to:
Access your personal data
Correct inaccurate data
Transfer your data
Object to data processing
Erase your data
Restrict processing
Withdraw consent
We typically respond within one month. Complex requests may take longer. No fee is charged unless the request is excessive or repetitive.
We may ask for ID confirmation to protect your data from unauthorized access.
Our Services are not intended for users under the age of 18. If we discover a minor has provided data, we will delete it. Please contact us if you believe a child has submitted personal information.
VeraSafe has been appointed as our EU representative for data matters under Article 27 GDPR. Contact them at:
https://verasafe.com/privacy-services/contact-article-27-representative
Addresses:
VeraSafe Czech Republic: Klimentská 46, Prague 1, 11002
VeraSafe Ireland Ltd: Unit 3D North Point House, Cork, T23AT2P
VeraSafe Netherlands BV: Keizersgracht 391 A, 1016 EJ Amsterdam
If our company is involved in a merger, acquisition, or sale, your information may be transferred as part of that process. Any successor entity will be bound by this Privacy Policy.
We may update this Privacy Policy from time to time. The latest version will always be available on our website.